Disclaimer: This template is for informational purposes only and does not constitute legal advice. The laws in Belgium, including consumer protection and platform regulations, are complex. You must consult with a qualified Belgian legal professional to review, finalize, and ensure the compliance of this document before publishing it to your users.
Proposed Terms of Service for SKILLO Belgium
Last Updated: February 7, 2026
Effective Date: Upon publication by SKILLO
1. Acceptance of Terms
By accessing or using the SKILLO platform (“Platform”), including the website www.skillo.be and related applications, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you are acting on behalf of a company, you affirm you have the authority to bind that entity. Use of the Platform is prohibited if you do not accept these Terms.
2. Definitions
- “Platform”: The SKILLO online marketplace accessible via www.skillo.be and its subdomains.
- “Service Provider”: A registered user or company that offers and provides services through the Platform.
- “Service Seeker”: A registered user or company that seeks, books, and pays for services through the Platform.
- “User”: Any registered Service Provider or Service Seeker.
- “Service Agreement”: The contractual relationship formed directly between a Service Provider and a Service Seeker for a specific job, facilitated by the Platform.
- “Customer Data”: Any electronic data or information submitted by Users to the Platform.
- “Test Mode”: The preliminary operational phase of the Platform in Belgium, during which certain features may be limited, offered free of charge, or subject to change, and financial transactions may be simulated.
3. The SKILLO Marketplace
3.1. Role of SKILLO: SKILLO acts as a technical platform to facilitate connections between Service Providers and Service Seekers. SKILLO is not a party to any Service Agreement. The contract for services is formed directly between the Service Provider and Service Seeker.
3.2. User Responsibilities: Users are solely responsible for verifying the identity, qualifications, and reliability of other Users. SKILLO does not endorse any User or service.
3.3. Test Mode Specifics: During the Test Mode phase in Belgium:
* Access to the Platform may be granted by invitation only.
* All premium features may be offered free of charge.
* Real-money payment processing may be disabled; financial transactions may be simulated for testing purposes.
* Users are encouraged to report bugs, usability issues, and provide feedback.
* SKILLO reserves the right to reset the platform, including user data, during this phase.
4. User Accounts, Conduct, and Content
4.1. Account Integrity: You must provide accurate information and keep your account secure. You are responsible for all activities under your account.
4.2. Prohibited Conduct: Users must not: post false, misleading, or illegal content; harass others; circumvent the Platform’s payment system; or violate any applicable Belgian laws.
4.3. User-Generated Content: You retain rights to your content but grant SKILLO a worldwide license to use, display, and distribute it to operate the Platform.
5. Financial Terms & Billing (For Post-Test Mode)
5.1. Fees: Following Test Mode, SKILLO may charge fees for platform use (e.g., a commission on completed transactions or a subscription fee). All fees will be clearly communicated before implementation.
5.2. Payments: Payments from Service Seekers will be processed via the Platform. SKILLO may use third-party payment processors compliant with Belgian and EU regulations.
5.3. Payouts to Service Providers: Service Providers will receive payouts, minus applicable Platform fees, according to a defined schedule. Providers are responsible for declaring their income and complying with Belgian tax obligations.
6. Intellectual Property
The Platform, its original content, features, and functionality are owned by SKILLO and are protected by intellectual property laws. The “SKILLO” name and logo are trademarks.
7. Termination & Suspension
SKILLO may suspend or terminate your account and access to the Platform for any breach of these Terms, with or without notice. You may terminate your account at any time.
8. Disclaimer of Warranties & Limitation of Liability
8.1. “As Is” Service: The Platform is provided on an “as is” and “as available” basis. SKILLO makes no warranties regarding uninterrupted, error-free, or secure operation, especially during Test Mode.
8.2. Liability Cap: To the fullest extent permitted by Belgian law, SKILLO’s liability shall be limited to direct damages and shall not exceed the total fees you have paid to SKILLO in the six months preceding the claim.
9. Jurisdiction, Governing Law & Specific Belgian Provisions
9.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Belgium.
9.2. Jurisdiction: Any disputes shall be subject to the exclusive jurisdiction of the courts of [Insert Competent Court District, e.g., Brussels].
9.3. Language: The official text of these Terms is the English version. In case of dispute, the English version shall prevail, though SKILLO may provide a Dutch or French translation for user convenience.
9.4. Belgian Compliance: Users agree to comply with all applicable Belgian laws, including but not limited to regulations concerning self-employment, consumer protection, and VAT. Service Providers are solely responsible for their compliance with Belgian social security and tax reporting obligations.
10. General Provisions
10.1. Modifications: SKILLO reserves the right to modify these Terms. Continued use after changes constitutes acceptance.
10.2. Contact: For questions, contact: team@skillo.co.uk or +44 7948 422648.
Key Considerations for a Belgian Marketplace
Here is a summary of important aspects to finalize with your legal counsel:
| Aspect | Key Consideration for Belgium |
|---|---|
| Consumer vs. Professional | Belgian law has strong protections for consumers (B2C). Your Terms must clearly distinguish between professional Service Providers (B2B) and consumer Service Seekers, as different rules apply. |
| Right of Withdrawal | For B2C contracts concluded at a distance, consumers may have a 14-day right to withdraw. Your Terms must specify how this applies (or does not apply) to booked services, which often begin immediately. |
| Platform Liability | As a facilitator, limiting liability is crucial, but Belgian courts may assess the platform’s actual role. Terms must clearly state SKILLO is not a party to the Service Agreement. |
| Data Protection | You must comply with the GDPR and may need to reference the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit/Autorité de protection des données). |
| Payment & Tax | Clearly state that Service Providers are responsible for their own VAT, invoicing, and social security contributions under Belgian law. Consider integrating with payment providers familiar with Belgian banking checks (e.g., the 97 modulo check for accounts). |
| Dispute Resolution | Specify the competent Belgian court. You may also consider offering or requiring mediation for certain disputes before litigation. |
To ensure your Terms of Service are fully compliant and effective, you should discuss the following specific points with your Belgian lawyer:
- The precise legal qualification of SKILLO’s role under Belgian platform economy regulations.
- Drafting the disclaimer of warranties and limitation of liability to be enforceable under Belgian mandatory law.
- The specific procedures for handling user disputes, content takedowns, and account suspensions.
I hope this template provides a strong foundation. Would you like me to elaborate on any of these sections or help draft specific user communication regarding the Test Mode?